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When Choosing a Mobile Solar Surveillance Solution - 5 Questions

Here are five questions to be cautious of throughout your search, along with some questions to ask prospective providers for Mobile Solar Surveillance Solutions:

Panoptic Solar Surveillance, mobile surveillance trailers

1. Transparency - Mobile Solar Surveillance

The use of inexpensive, FCC-banned cameras may be indicated by a failure to disclose camera characteristics, which might pose security problems in an effort to maximize profit margins at the cost of the consumer. Be sure to confirm that the cameras to be used are NDAA compliant. Many times, companies will default to banned cameras but will only ‘upgrade’ to approved cameras if asked.

Questions

  • Can you give exact specs for the cameras used in your mobile solar surveillance solutions?
  • Are the cameras NDAA-compliant? Can you check that they are in conformity with NDAA regulations?
  • Have you ever employed FCC-banned cameras in your solutions? If so, how do you assure compliance and security?
  • How frequently do the cameras go down (power or cellular)?

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2. Hidden Fees - Mobile Solar Surveillance

Lack to reveal agreements with VMS (Video Management System) or monitoring stations may indicate concerns about the surveillance service’s quality and openness. Ask about the monitoring station’s certification and whether it operates in the United States.

When corporations outsource their monitoring, the major measure they look for is VOLUME, as they strive to process hundreds or thousands of alerts each day utilizing inexpensive labor. Additionally, be aware of any secret upcharges for these monitoring services as you broadcast, since they might have a substantial influence on your budget and the total worth of the solution.

Questions

  • Could you tell us about the collaborations your business has with monitoring stations or VMS?
  • Are your monitoring stations located in the United States and are they accredited?
  • What procedures are in place to guarantee high-quality monitoring even in the face of a large amount of warnings received at your monitoring stations?
  • Could you include every possible fee for monitoring services, particularly while live streaming?
  • Does tech help come with a price tag or is it an extra expense? Who would deal with that?
  • Just how much does it cost to move a unit?
  • What is the maximum user count permitted on the VMS platform? Is it limitless? Is increasing users accompanied with a cost?
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Mobile Video Surveillance

3. Lack of Disclosure Regarding Manufacturing

Without the ‘Made in the USA’ label, trailers may not be as high-quality or long-lasting as their domestically-made counterparts. Worries over their dependability in crisis scenarios have arisen since many trailers are “white-labeled,” or bought abroad and then branded with a corporate badge.

They didn’t build the trailer, so how do you know they can handle any problem that may arise? Choose a service that makes its own trailers and knows everything there is to know about them if you want top-notch performance and help in an emergency.

Questions

  • I was wondering whether you made the trailers in-house or if you used a third party.
  • Are your trailers “Made in the USA,” and if not, where are they manufactured?
  • Can you give details on the materials and construction processes utilized in producing your trailers?
  • How can you assure the dependability and longevity of your trailers in emergency situations?
  • What is the lead time to get a trailer on site?

4. Insufficient Customer Support

A mobile surveillance trailer is only as successful as the help offered by the vendor. Be aware of companies who provide minimal or poor customer service, since this might leave you stuck during vital occasions. Prioritize suppliers who provide complete support services and are readily accessible to resolve your problems and inquiries.

Questions

  • How frequently do you arrange service visits for maintenance, and what is included in each visit?
  • What warranty do you give for your surveillance equipment and services?
  • Who is responsible for maintaining and managing the units?
  • In event of equipment failure, what are your practices for troubleshooting and repair?
  • Can you remotely restore it? Do you have a time frame to be on-site to repair it?
  • Can you offer specifics about your customer service point of contact and their availability?
  • Is client training provided?

5. Incompatible Track Record

Check the provider’s history and client testimonials in detail before making your choice. Keep an eye out for any trends of poor service, unsolved complaints, or unfavorable reviews left by prior customers. Is there a track record of poor customer service from that provider?

Inquire over the phone about the changes they want to make to your account. A trustworthy mobile surveillance system is more likely to be delivered by a supplier with a strong reputation for dependability and client satisfaction.

Questions

  • Could you provide references or client endorsements pertaining to your history of customer satisfaction and service dependability?
  • How do you respond to grievances or unfavorable remarks made by past customers?
  • Have you previously had any significant problems or occurrences that have impacted the quality of your services? If yes, how were they fixed?
  • What adjustments or enhancements have you made in response to input from prior customers?

Commercial security cameras for business

  • Business security cameras with enhanced coverage and IR that improve situational awareness
  • Video analytics with AI to find incidents
  • Hours of video are easily sorted through by Video Search to locate a suspicious person or vehicle.
  • Integrates with third-party ONVIF® compliant platforms
Panoptic Solar Surveillance, mobile surveillance trailers

At summary, choosing the correct mobile surveillance system takes careful evaluation of several criteria, including transparency, dependability, and manufacturing quality. By keeping cautious and sensitive to these warning indicators, you can make an educated choice that prioritizes the security and safety of your property.

About Panoptic Surveillance

Panoptic Surveillance provides self-sufficient, solar-powered hybrid mobile surveillance units designed for cloud-based monitoring and tailored to meet the unique security needs of any commercial setting. Our mobile surveillance trailers and advanced camera systems are built with precision and reliability in mind, delivering unmatched performance for businesses across Houston and the surrounding areas.

Headquartered in Houston, Texas, we are proud to serve a wide range of industries, from construction sites to parking lots and event venues. For more information or to request a custom quote, visit https://www.panopticsurveillance.com.

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